FAQ 2

• Frequently Asked Questions
• Common Support Issues-SwimDesk

General Overview 5

• Swim Desk Best Practices Video Training
• Printing Class Lists
• Burst SMS Billing
• Swim/SportsDesk Fundamentals
• SwimDesk Power Tips

Class Bookings 1

• SwimDesk Manage User Guide - June 2020

Getting Started 4

• Getting Started with Swim Desk
• Adding levels to your curriculum
• Uploading your class schedule to Swim Desk
• Logging in to Swim Desk

SwimDesk Manage 19

• How to edit pending payments
• How to set up new terms
• How to add new classes to your class bookings calendar
• How to cancel classes
• How to mark absences in the parent portal

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Settings 19

• Adding Swim Assesssors
• Editing/Removing Staff
• Editing your assessment email content
• Editing assessment email content
• Adjusting the sequence/order of competencies (skills)

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Student Profile 2

• Student Profile Features
• How to look up a parents password

Assessing Students 4

• Using the class list
• Completing assessments from the class list
• Booking assessments
• Sending assessment emails

Troubleshooting 3

• Troubleshooting
• Data Sync Troubleshooting
• Missing Classes/Data syncing troubleshooting

Reports 4

• Non assessment report
• How to re-set student progression (For accidental progression)
• How to send "teacher absence" emails
• Attendance Report

Setting Up Email and Auto Actions 2

• Actions Template
• Automated Birthday Messages

SwimDesk Settings 1

• SwimDesk Data Sync Integration FAQ

Parent Portal 4

• Dashboard
• Parent Portal
• Adding the parent portal to parents smart phone
• SwimDesk parent portal

School Coordinator User Guide 4

• SwimDesk School Coordinator User Guide
• SwimDesk Schools- Printing Certificates
• Quick Start Reference Guide Step 3 - Add students
• Schools Troubleshooting and FAQ

Marketing Resources 1

• Marketing Resources

Updates 1

• SwimDesk Feature Release

Monthly Training 7

• SwimDesk Monthly Training - August 2019
• SwimDesk Monthly Training - September 2019
• SwimDesk Monthly Training - October 2019
• SwimDesk Monthly Training - February 2020
• SwimDesk Monthly Training - March 2020

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