Settings

Swim Desk settings

How to change facility details such as phone number
There may be scenarios where your centre needs to update facility details in SwimDesk. Perhaps you have a new phone number or centre email?  These field...
Mon, 4 Dec, 2017 at 10:17 AM
How to change your "reply to" email in SwimDesk
Parents will often reply to the assessment emails sent via SwimDesk. Therefore it is useful to set up a designated "reply email" so these replies ...
Mon, 4 Dec, 2017 at 10:23 AM
Adding/Updating Logos and Header Footers
You can update and control your email headers and footers for SwimDesk via the settings menu. Select the header/footer upload menu option Wit...
Mon, 4 Dec, 2017 at 10:36 AM
How to link students to the one parent portal
Parents often have multiple children in your learn to swim program. Therefore it is ideal for them to have a single parent portal where they can track a...
Mon, 4 Dec, 2017 at 10:57 AM
Changing assessment marking drop downs
In your SwimDesk class view, the assessment marking drop downs are important for communicating progress to parents. Eg. Introduced, progressing, compete...
Tue, 11 Dec, 2018 at 5:54 PM
Upload level mapping
When your management system data syncs with SwimDesk the system needs to know when to file the data correctly. This means it is important that your leve...
Wed, 9 May, 2018 at 5:23 PM
SFTP Set up guidelines
GREENEDESK SFTP SET UP PROCESS  Process: Provide the IP Address to be whitelisted Provide the decryption details - if the file to be sent is encrypted ...
Tue, 19 Mar, 2019 at 9:55 AM
Setting up Action Templates
Action templates are communication templates that can be used as part of broadcasts or automations. These can include different communication mediums...
Tue, 23 Apr, 2019 at 12:53 PM
Deployment process for Swimdesk upload
The basic process involves creating specific views in the Links Database for each of the reports that are uploaded to Swimdesk. The creation of these vi...
Fri, 31 May, 2019 at 10:58 AM