Step 1- Set up your template

To send your launch email to parents within SwimDesk you must start by adding a launch email template to your template library.

To do this go to settingsà action template

Within the template section, create a “general template” with the content you wish to send for your launch email.

We recommend including the portal login details by embedding the username and password fields.

Step 2-Send email

To send your launch email go to the send email section within your main menu panel

The default filters will be set to all levels, teachers, classes and days. You may adjust these filters if you wish.

Otherwise, select the All (Total) students radio button followed by the send mail button.

Within the send mail section, select the launch email template that you have set up and press the submit button to send the email.

Sending your launch email to selected students or levels

You may wish to send your launch email to selected levels or students. For example, you may not wish to include baby classes in the launch email. 

You can control who you send the launch email to from the send email page.

Use the variable filters at the top of the send email section to isolate the specific users or type of users you wish to send the launch email to. You can select multiple variables at a time by click on the options in the drop down.

Once you have selected all the variables you wish to include, click the ALL radio button and select send mail.

It will then prompt you to select and confirm the template before sending.

For further assistance contact GreeneDesk support at support@greenedesk.com or 1300 181 665