Below are some frequently asked questions about the data Sync Integration for SwimDesk.

Exactly what fields of data are mandatory. And which do we not need to send? 

Some fields can be left out.  The main ones we need are below.

Member first name* 

Member last name*

Member  ID*

Member email*

Member mobile

DOB*

Membership start date*

Member gender

Should the data include new members only?

No, the file should contain all ACTIVE members

Any special formatting and/or cleansing considerations for any of the fields (e.g. Date fields… Do you want them as dd/mm/yyyy or yyyymmdd or ddmmyyyy or dd-mmm-yyyy or other. Monetary fields? E.g. to contain padded leading zeroes? Or not? Implied decimals or to include decimal point? etc)

Date fields must be dd/mm/yyyy 

Any special field length limits?

50 characters are the maximum

Is the first row in the file to be a header row?. Containing field labels? Or not?

Yes, the first row needs headers and should contain labels.

Can some data fields be left blank?

All mandatory fields require data. It cannot be blank or have NULL.

How frequently should the file be placed?

Ideally once a day.

Do we send a new file each time?

The file on your end should be set to overwrite the same file again and again.